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Below is a list of frequently asked questions about the Cookers Oil Management System

Home Support FAQ
A complete Bulk Cooking Oil Management System is an efficient, end-to-end service that delivers fresh cooking oil in bulk and also collects the used cooking oil for recycling in a streamlined service cycle.
All our standard oil storage units are provided on a free loan basis. You only pay for your fresh cooking oil supply. There are no added distribution costs to consider and no contracts. We want you to stay with us because you’re satisfied with the service, and not because you’re locked in.
All our deliveries and collections are scheduled to suit your requirements. A dedicated Business Development Manager will schedule your service based on your business’ needs.
Being an end-to-end oil management system, Cookers also provides used cooking oil storage units which can be used to store cooking oil. Our specialised trucks will then collect your used cooking oil free of charge.
Having a wide range of cooking oils, we strive to source the majority of our oils locally. However, due to the unavailability of certain non-native oil crops, we also source some of our oils from overseas.
Yes, all our bulk oils are refined locally and delivered fresh to our customers, within 14 days of refinement.
Cookers has a number of certifications including SQF, BSI, HACCP & GMP, Kosher, Halal & Organic certification under their wing. For more information, click here.
SQF Certification is a globally recognised food safety program and is a recognised Global Food Safety Initiative (GSFI) accreditation. For more information, click here.
The International Sustainability and Carbon Certification (ISCC) is a voluntary sustainability certification scheme enabling Cookers to demonstrate that they are producing biomass in a manner which meets community expectations for environmentally, socially and economically sustainable production.
Your used cooking oil is dewatered at a Cookers depot through a certified line of processing. It’s then sent out for recycling to be reused in other industries such as Biodiesel.
Your dedicated Business Development Manager will provide a detailed induction of our innovative Cooking oil management system upon installation. We also have a number of training videos on the Cookers website (under the Support menu) and QR Codes on the unit labels that demonstrate our systems thoroughly. Training refreshers for current and new staff can also be arranged upon request.
In case of oil spills and other critical emergencies, please contact our 24/7 hotline at 1300 88 22 99 immediately. Alternatively, you could also get in touch with your dedicated Business Development Manager who will ensure that you receive the help you require.

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For all customer enquiries, please fill in this form or call us on 1300 88 22 99 to speak with one of our friendly staff.

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